FAQ's

Q. How much time does your organization take to create the first sample?

Our working process of logo design services are maintained through effective time management. Hence, we usually take 3-5 days time to create the first logo design sample.

Q. Your design team carries out how many revisions in terms of creating logo?

As customer satisfaction is our utmost priority, we continue carry out with revision process till you are satisfied with the completed logo.

Q. What if your initial logo does not stand on our expectation?

Depending upon the package you have chosen, our team create various logo designs for your organization. We are sure that our expertise in designing logo will prompt your organization to like our at least one or two initial logo. Once you have given your approval on initial design, the rest work is done by our design team to design the logo of your choice.

Q. How would you appreciate my own logo design?

Any creative inputs from your organization would highly be appreciated by our design team so as to design the loge of your requirement.

Q. Can you redesign my own company's logo?

Sure, we can. Our logo design team would maintain a good coordination to enhance the efficacy of your company's existing logo.

Q. Who reserves the rights of finished logo?

Web Design Logo reserves all the rights in terms of sample logo. But, the rights to finished logo absolutely belong to your organization.

Q. Could you refund the amount in case I am not satisfied with the logo designed?

To be honest with you, our service charge is not refundable as it is against our refunds policy. However, we would work to our utmost efficiency in re-designing logo till you are quite satisfied with our services. Our revisions process combined with highest dexterity will eventually design a logo of your choice and you will never require a refund.

Q. What colour formats are involved in your logo design service?

Our logo design services are involved in both CYMK and PANTONE colour formats.

Q. What do you mean by CMYK colour?

CYMK colours are a combined form of cyan, magenta, yellow and key (black). This is used by offset printers and the improvement work is done by RGB colours.

Q. How can I get my logo converted into RGB format?

Logos done in CYMK format can be converted into RGB format without any difficulty. But usually the quality of the service is not up to the mark. Further, RGB logos are mainly used for online or screen use.

Q. There are two things mentioned on your site, 'redraws' and 'revision'. What is the difference between two?

The term 'redraws' is an essential requirement of working on the logo from scratch. And 'revision' on the other hand, involves improvement on a pre-approved logo.

Q. Can I avail unlimited redraws?

It entirely depends upon the number of package you have chosen.

Q. How would you define the term "'satisfaction guarantee"?

Our satisfaction guarantee applies with the immediate effect the moment you drop an order for our logo design package. For more information about our satisfaction guarantee, kindly see our terms and condition section.

Q. What steps do you follow regarding copyright safety of client's logo?

Web Design Logo follows all possible steps to protect the copyright infringement of its all clients. Our logo design is not imitated and we give our client original and creative logo design. Our logo design team does not violate any copyrights under any circumstances.

Q. When do you commence working on my project?

The moment we receive logo request from you, we commence working on your project..

Q. When will I see my samples?

You will be handed over your samples within five business days after the payment is made by you.

Q. When will I have my logo design samples?

Once the payment is made we will design a personal web page for you. Subsequently we will upload your logo design samples and finally you will be able to see them.

Q. How many revision works can you do for my logo design?

As customer satisfaction is our prime motto, we make unlimited revisions work on your logo design until you are 100% satisfied. For more information kindly see our package details.

Q. What about your illustration designs?

Illustration designs are not included in our package and prices. For more information in this regard, kindly contact us to get our quotes related to illustration designs.

Q. Can you distinguish between a 'corporate image' and an illustration?

There is remarkably a huge difference between a corporate image and an illustration. Corporate images are very simple and uniquely make remarkable and superlative recognizable images in any size and from any distance. Illustration on the other hand normally involves a very intricate artwork. It makes a low quality image when its size is reduced.

Q. Do you also create graphic identity for products, titles, or names?

Yes, we do. We create any type of graphic identity for your products, titles or names.

Q. How come my products on the web site appear in different colour from my original logo design?

This can be reasoned with the fact that we convert the colours of your logo from RGB formats into Pantone. Pantone colours may show different on screen. Because, it is matched on the Pantone chart, as it will come into view when it gets printed. Your logo design can also be converted in RGB colours format.

Q. Explain Word Template?

Word Template is a part of Microsoft Office Word file. The customers are provided letterhead design for the word template. Word Template contains accurate copy of your original letterhead design, including an option to type in the frame of the document. It leaves all the graphical elements unaffected. If you have Microsoft Word the document can be printed on your local printer straight from your computer. Though, there are some limitations in feature and positioning.

Q. What limitations are involved in the word template?

Word template does not let a high featured vector graphic or a higher resolution bitmap file set in. Hence, previewing and printing quality is not up to the mark in comparison to the original vector files.

Q. What is bitmap file?

A bitmap file is a pixel-based format by which the RGB colour space is supported. It has bit capacity of 1, 4, 8, or 24 bits per channel. These are the salient features of bitmap files which make bitmap images inapt to apply in a high-end print production functioning.

Q. What are Pantone colours?

Pantone colours are used by specialized print shops around the world. They are worldwide colours that assist designers, print shops and customer's converse in single language.